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Komatsu's Moat Underpinned by Reputation for Quality Machinery and Aftermarket Support Structure
Komatsu provides mainly construction, mining, and forestry equipment for heavy-duty applications. Its end users include global mining operators and construction contractors, who demand reliable machines that can withstand harsh environments. Despite advancements in technology, the unforgiving conditions inevitably cause wear and tear on the equipment, making aftermarket service crucial to avoid disruptions in operations and to reduce the product lifecycle cost. We expect Komatsu to not only continue refining its product quality but also use its accumulated know-how as well as new technologies to improve the speed and accuracy of aftermarket services.